Services
Everything below is delivered by True Nova as a standing capability — the technical services that keep a business running, and the marketing services that keep it growing. Engagements are scoped to what the business actually needs.
The network, device, security, data and power layer a business depends on — designed, deployed and kept running, with routine support and monitoring underneath it.
Service desk, desktop support, endpoint management, patching and user administration, with network monitoring and routine support keeping day-to-day IT running. Includes IT asset lifecycle tracking and support for data migrations and system rollouts.
Network design and deployment, firewall and network configuration, failover and redundancy setup, WiFi deployment and coverage planning, and structured cabling and infrastructure projects.
Desktop and laptop provisioning and configuration, printer supply, leasing and managed print, VoIP and mobile handset configuration, server deployment, and CCTV and camera systems with network integration.
Microsoft 365 and Google Workspace deployment, configuration and administration, plus cloud hosting and hosted-services setup.
SOC-as-a-service for 24/7 monitoring, threat detection and incident response; email protection against phishing, malware and spam with DMARC, SPF and DKIM configuration; multi-factor authentication and single sign-on implemented with Okta; and penetration testing, advanced security work and security-awareness training.
Backup for laptops, endpoints and servers, with backup monitoring, disaster-recovery testing and business-continuity planning.
Solar power system design and installation, and generator backup power — keeping a site working through grid interruptions.
Fibre, fixed wireless and LTE/5G connectivity provisioning, and VoIP telephony with number porting, call routing, auto-attendants, extensions, hunt groups, voicemail and fault escalation.
Marketing run to the same standard as the rest of your operations — strategy through to delivery, planned and kept going rather than handed over once and forgotten.
Marketing strategy, positioning and channel planning, and brand identity, guidelines and visual design.
Google Ads paid search and display, search engine optimisation, and social media management across content, scheduling and community management — plus paid media beyond Google and social, including print, outdoor and broadcast where it fits a client's market.
Website design, development and ongoing maintenance, and publications: newsletters, articles, case studies and press material.
Event planning and management for launches, trade shows and customer events.
How engagements work
Ongoing services — managed IT, security monitoring, SEO, social media management — run on a retainer. One-off work — a network build, a website, a branding project, an event, a campaign — is scoped on its own. Every engagement is sized to what the business actually needs.
Most businesses need some of both. Tell us what's happening and we'll map it out with you.